If you happen to have the Brio Pro webcam, then respectively it is this update: Then, Click on Allow the use of Biometrics.I just got the Logitech Brio 4K Stream Edition working with the current Windows 10 Hello face sign-in.įirst, update the firmware to the latest version.īy the way this location is far too hard to find! The Logitech support website could definitely use a facelift. Now, write gpedit.msc in it and click on to open Local Group Policy Editor. Press Windows key + R together from the keyboard. Fix-4 Turn Biometrics ON (For Windows Pro users Only) Now, Right-click and Uninstall Surface Camera Windows Hello You can access the Run window, press Windows key+R. Now, Click on Action and then click on Scan for hardware changes. Right-click on “Integrated Webcam” and click on Uninstall. Fix 2 – Reinstall Webcam in device manager Disabling and enabling the webcam device has worked out for many users facing similar issues. After rebooting your computer you will be able to sign in with Windows 10 Hello Face. Just Right Click and Disable and then right click and enable the webcam. In that case just locate Imaging devices. Note: – On some Computers the webcam / camera is under imaging devices. Right-click on “Integrated Webcam” and then click on “Enable device“. Right-click on “Integrated Webcam” and click on “Disable device“. In Device Manager window, expand “Cameras” to see the available camera devices. To open the utility, type or copy-paste this code and then hit Enter. Please do perform the below mentioned troubleshooting steps to isolate the issue: Disable and Enable Webcam- Disabling and enabling the webcam device has worked out for many users facing similar issues. Hi u/kerowhack, We apologise for the delay in response.
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